Frequently Asked Questions
Roof Replacement & Inspection
How do I know if I need a new roof?
Aging shingles, recurring leaks, damaged flashing, and granule loss often indicate that a roof replacement is approaching. A roofing contractor can assess the roof decking, ventilation, and overall structural condition to determine whether repairs are sufficient or if a full roof system upgrade is the safer long-term solution.
How long will it take to replace the roof?
How long does a roof generally last?
Should I repair or replace my roof?
Do I need to remove old roofing before installing a new one?
How often should I have my roof inspected?
Is a roof assessment the same as a roof inspection?
What happens during a roof inspection?
How do I know when my roof needs to be replaced?
How much does it cost to replace a roof in Massachusetts?
What is the most expensive part of a new roof?
How long does a typical roof replacement take?
Roofing Material & Underlayment
What is the best underlayment to use before installing a new roof?
What is the best roofing material for Massachusetts?
How long do different roofing materials last?
- Three-tab shingles: 15–20 years
- Architectural shingles: 25–30+ years
- Metal roofing: 40–70 years
- Rubber and membrane systems: 25–35 years
Is it cheaper to put a metal roof or shingles?
Asphalt shingles are generally cheaper both in material and labor. Metal roofing has a higher upfront cost but offers a much longer lifespan and lower long-term maintenance. Homeowners choose shingles for affordability and metal for durability, energy efficiency, and resistance to snow and wind.
What is the difference between 20-year and 30-year shingles?
What type of roofing material is best for Massachusetts?
Roofing Ventilation, Insulation, and Maintenance
Why do I need roof ventilation?
Why do I need attic insulation?
What maintenance does my roof need?
Can I do roof maintenance myself?
How often should I have my roof inspected?
Roofing Contractors & Insurance
Are you fully licensed, certified, and insured?
Professional roofing companies carry state licensing, liability insurance, and workers’ compensation to protect homeowners during roof repair or replacement. Certifications such as Shingle Master or GAF installer status indicate advanced training and adherence to manufacturer standards. These qualifications ensure safe roof installation practices and reliable warranty coverage.
Do you work with insurance companies?
Roofing contractors often assist homeowners by documenting storm damage, preparing inspection reports, and communicating directly with insurance carriers. This support helps streamline the claim process and ensures damaged shingles, flashing, or decking are properly evaluated. Clear documentation makes it easier for insurers to determine whether repair or replacement coverage is approved.
Can you match my existing shingles for repairs?
Contractors typically match shingles based on color, profile, manufacturer, and age to ensure repairs blend with the existing roof system. While older shingles may be discontinued or weathered, professionals use close matches and proper roof installation techniques to maintain visual consistency and performance across the repaired section.
Will insurance cover my roof replacement?
Do you handle emergency repairs?
Roofing contractors provide emergency response services to manage leaks, storm damage, and unsafe structural conditions. Temporary solutions such as tarping, sealing compromised areas, or stabilizing loose shingles help prevent further water intrusion until full repairs or roof replacement can be completed. Fast action minimizes interior and structural damage.
How quickly can you start my project?
How do you protect my property during roofing work?
What areas do you serve?
Do you provide free estimates?
Do you offer financing options?
Financing programs are available through many roofing companies in Braintree to help homeowners manage the cost of roof replacement or major repairs. Options may include low-interest plans, deferred payments, or extended-term solutions. These programs make it easier to complete necessary roofing work without delaying essential home protection.
Should my contractor be present for the insurance adjuster?
Having a roofing contractor on-site during the adjuster’s visit ensures that all damage, such as lifted shingles, hidden moisture, compromised decking, or flashing failures, is properly identified. Roofing contractors advocate for accurate assessments and provide technical insight, which helps prevent overlooked issues that could affect the claim outcome.
Storm & Damage
I have a leak. Do I need to replace the whole roof?
My roof has storm damage and is leaking. Should I put a tarp on it?
What steps should I take after storm damage?
Do I have to file a claim with my insurance company if we had a storm?
Shingles & Warranties
What is the best brand of shingles?
How long do GAF shingles last?
Which GAF warranty should I choose?
What is NOT covered by my GAF warranty?
What warranty coverage do you provide?
Miscellaneous
What is the best brand of shingles?
What color roof increases home value?
What time of year is cheapest to replace a roof?
What time of year is best to replace a roof?
How many layers of roofing are allowed in Massachusetts?
What is the biggest problem with metal roofs?
Will insurance cover a roof with 2 layers?
What is a deductible, and do I have to pay it?
What are the roofing laws in Massachusetts?
Book our Professional Roofing Contractors
What Our Clients Are Saying
Posted on Kyle CarnaseTrustindex verifies that the original source of the review is Google. Manny and his team did an excellent job doing the siding on my house. It was a quick and professional job, and I'm happy with the results. Manny went above and beyond by generously taking a trash pile from an unrelated job for free despite my offer to pay him!Posted on Joseph RodinTrustindex verifies that the original source of the review is Google. Excellent work from GN Exteriors, house looks incredible! Kept it the same color as before but went from cedar shakes to vinyl. Super professional crew that worked very efficiently. Great price, quick turn around, clean. A+ all around.Posted on Aayush SethTrustindex verifies that the original source of the review is Google. I got quotes from six roofing companies and ended up choosing this one — and I’m so glad I did. Manny was great from the start: knowledgeable, easy to talk to, and quick to earn my trust. He answered all my questions, hit everything on my list, and made the process simple. They replaced the entire roof and skylights in one day. Manny was on-site the whole time, making sure the job was done right. They even improved the ridge vent for better airflow and left the property spotless. Lastly, they came right on the initial quote. Overall, they were professional, efficient, reasonably priced and very easy to work with. Highly recommend!Posted on Christine LaskarisTrustindex verifies that the original source of the review is Google. GN Exteriors was the lowest priced yet superior quality contractor. Manny and his team were professional and accommodating throughout the entire project. I highly recommend them!!Posted on Peter WallaceTrustindex verifies that the original source of the review is Google. When the gutter on my mom's house fell due to rot, I called Manny at GN Exteriors because they did a great job on my house two years ago. They checked on the damage and sent a proposal right away that was detailed and reasonably priced. Within one business day of receiving the deposit, the job was done and done very well. Communicating with Manny is easy as he responds quickly and is always professional. I would recommend GN Exteriors to anyone looking to improve or repair their homes.Posted on Han LiTrustindex verifies that the original source of the review is Google. We recently had our roof and gutters replaced by GN Exteriors, and they did a fantastic job. Manny, the owner, was exceptionally professional and responsive. He explained everything in detail about the work to be done and how it would be carried out. He promptly responded to our questions, and we never felt any pressure from him. His team was incredibly efficient, completing our entire roof and gutters in just one day. Manny returned the next day to inspect their work, shared with us the pictures of the new roof he took with a drone, and ensured we were satisfied with the project. He stands behind his work, and even when we found something that didn't look quite right, he sent someone over immediately to take care of it. He made sure we were 100% satisfied. If our home needs work in the future, we'll definitely choose Manny and his team again. We won't hesitate to recommend GN Exteriors to anyone.Posted on Chris BurbulTrustindex verifies that the original source of the review is Google. Manny and his crew replaced a very deteriorated shingle roof on a small building on our property. Manny was friendly and professional when he bid the project. His crew worked hard and did excellent work. They stripped the roof and we inspected the damage under the shingles together and he quickly brought in the additional materials that we agreed were necessary to make sure that the job was done right. When the job ran a little over time due to the unforeseen need to replace more sheathing that we anticipated, Manny brought the crew back early the next morning to finish up before some oncoming rain. I recommend Manny and his team. I would hire them again.Posted on Kevin LoftusTrustindex verifies that the original source of the review is Google. Great communication, fair price, quick turnaround, and excellent work!Posted on Kevin KastTrustindex verifies that the original source of the review is Google. We have recently dealt with many contractors on many projects, and Manny and his team are the best of the bunch! They were professional, responsive to my many questions, reliable, and skilled, and heroically flexible when the other contractors working on related things kept delaying their project. We hired them to replace our siding, and they guided us through our options and delivered everything as promised. Highly recommended!Posted on Chris JenningsTrustindex verifies that the original source of the review is Google. The owner Manny was an awesome. He was prompt, professional and friendly. His team was the same and were a pleasure to deal with. They also went over the top and on a section of hardy board on my house they painted it to match. I highly recommend them.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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